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You've to verify your e-mail address first.
The minimum amount that can be withdrawn is 0.05 BTC.
Withdrawals are batch processed several times day. Funds will normally be returned within a 24 hour period from initial request.
Deposits are credited to your account after 3 confirmations. Typically this translates to approximately 30 to 60 minutes, depending on the Bitcoin network fee involved.
There may be different reasons:
- Check your WebSocket connection at websocketstest.com (we use websocket to stream data). When WebSocket is disconnected, you can't see the charts. You need to fix the WebSocket' connection on your side.
- Your antivirus may be causing issues. For example, Avast causes issues with HTTPS scanning. Here’s how to fix it.
- You are using an outdated browser version (IE < 9, FF < 8, Chrome < 15, Safari < 6). Please update your browser.
- You have malware "Superfish" installed on your computer. It is necessary to remove it.
The referral bonus is depend on your trading position size :
|Rank Name||Position Size||Referral Bonus|
|Level 1||Level 2||Level 3|